Service Champion, German Fairness Award, Brand of the Year, Best Employer – these are just a few of the awards the employees of Thomas Cook Group Airlines have received for their work. In total, 17 awards were given to the airlines with the Sunny Heart on their tail since September 2016.
These awards leave no doubt: Customers are taken well care of at Condor and Thomas Cook Group Airlines! Have a look:
For the second time in succession, Condor won the Service Champion Award from the newspaper 'Die Welt'. Condor was able to improve its score by 0.8 percentage points again and receives the second place in the category Airlines. For the award 2,600 companies from more than 300 industries were assessed.
After winning the award “World’s Leading Charter Airline” for the first time in 2015, Thomas Cook Airlines UK received the award again in 2016 for the second time in a row. The “World Travel Awards” are presented after an evaluation of votes from travel industry professionals and customers.
Condor received the Award as „Germany’s most popular airline“ for the third time in a row and was able to see off its competitors for this award. The German news channel n-tv awarded Condor with this title which is based upon a survey carried out by the German Institute for service quality (DISQ).
| Award | Medium | Airline |
|---|---|---|
| Best Airline | Manager Magazin | Condor |
| Best Company for Families | Eltern | Condor |
| Highest Costumer Loyality | FOCUS/FOCUS Money | Condor |
| German Fairness Award | N-TV | Condor |
| Service Champion Gold | Die Welt | Condor |
| Brand of the Year | Handelsblatt | Condor |
| Big Service Hotline Test | Chip Magazin | Condor |
| Best Career Opportunities | FOCUS/FOCUS Money | Condor |
| Best Value for Money | FOCUS/FOCUS Money | Condor |
| Very High Customer Trust | Wirtschaftswoche | Condor |
| Europe's leading charter Airline | World Travel Awards | Thomas Cook Airlines UK |
| World's leading charter Airline | World Travel Awards | Thomas Cook Airlines UK |
| Best Employer | FOCUS Spezial | Condor |
| Happy Brands 2017 | FOCUS/FOCUS Money | Condor |
| Best Airline | Mate Magazin | Condor |
| Sustainabilty | FOCUS/FOCUS Money | Condor |
| Cost-Benefit Ratio | Handelsblatt | Condor |
| Best Reputation | FOCUS/FOCUS Money | Condor |
| Germany's Customerchampions | F.A.Z. Insitut | Condor |
| Germany's most popular airline | N-TV | Condor |
| Germany's most inovative companies | FCOUS Money | Condor |
| Customer Service of the Year Award | www.csoy.co.uk | Thomas Cook Airlines UK |
