Our awards

Service Champion, German Fairness Award, Brand of the Year, Best Employer – these are just a few of the awards the employees of Thomas Cook Group Airlines have received for their work. In total, 17 awards were given to the airlines with the Sunny Heart on their tail since September 2016.

These awards leave no doubt: Customers are taken well care of at Condor and Thomas Cook Group Airlines! Have a look:

Service Champion Gold 2016 - Condor

For the second time in succession, Condor won the Service Champion Award from the newspaper 'Die Welt'. Condor was able to improve its score by 0.8 percentage points again and receives the second place in the category Airlines. For the award 2,600 companies from more than 300 industries were assessed.

Worlds leading Charter Airline 2016 - Thomas Cook UK

After winning the award “World’s Leading Charter Airline” for the first time in 2015, Thomas Cook Airlines UK received the award again in 2016 for the second time in a row. The “World Travel Awards” are  presented after an evaluation of votes from travel industry professionals and customers.



Germany's most popular airline 2017 - Condor

Condor received the Award as „Germany’s most popular airline“ for the third time in a row and was able to see off its competitors for this award. The German news channel n-tv awarded Condor with this title which is based upon a survey carried out by the German Institute for service quality (DISQ).

List of all Thomas Cook Group Airline Awards

Best AirlineManager MagazinCondor
Best Company for FamiliesElternCondor
Highest Costumer LoyalityFOCUS/FOCUS MoneyCondor
German Fairness AwardN-TVCondor
Service Champion GoldDie WeltCondor
Brand of the YearHandelsblattCondor
Big Service Hotline TestChip MagazinCondor
Best Career OpportunitiesFOCUS/FOCUS MoneyCondor
Best Value for MoneyFOCUS/FOCUS MoneyCondor
Very High Customer TrustWirtschaftswocheCondor
Europe's leading charter AirlineWorld Travel AwardsThomas Cook Airlines UK
World's leading charter AirlineWorld Travel AwardsThomas Cook Airlines UK
Best EmployerFOCUS SpezialCondor
Happy Brands 2017FOCUS/FOCUS MoneyCondor
Best AirlineMate MagazinCondor
SustainabiltyFOCUS/FOCUS MoneyCondor
Cost-Benefit RatioHandelsblattCondor
Best ReputationFOCUS/FOCUS MoneyCondor
Germany's CustomerchampionsF.A.Z. InsitutCondor
Germany's most popular airlineN-TVCondor
Germany's most inovative companiesFCOUS MoneyCondor
Customer Service of the Year Cook Airlines UK



  • Follow us